Privacy Policy

Effective Date: 01 March 2026

At dubaicarpentry.ae, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our custom carpentry and furniture services.

By accessing our website or contacting us through our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or request our carpentry services:

Personal Information

  • Name
  • Phone number
  • Email address
  • Address or location (for delivery, measurements, or installation)

Project & Order Details

  • Information related to your custom furniture or carpentry request
  • Design preferences, furniture dimensions, materials, finishes, and installation requirements

Payment Information

  • We do not store your credit or debit card details on our website.
  • Payments, if made online, are securely processed through trusted third-party payment providers.

Usage Data

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our website
  • Other analytics data collected through cookies or tracking tools

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to inquiries and provide customer support
  • To process orders and manage custom furniture projects
  • To schedule site visits, measurements, deliveries, and installations
  • To communicate with you about project updates or quotations
  • To improve our website and services
  • To send promotional updates or offers (only if you choose to receive them)

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share your information with trusted partners when necessary, including:

Service Providers

Delivery partners and installation teams

Payment processing companies

Website hosting, analytics, and technical support providers

Legal Requirements

We may disclose information if required to comply with applicable laws, regulations, or legal processes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and visitor behavior
  • Enhance user experience
  • You can choose to disable cookies in your browser settings, although some features of our website may not function properly.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system can guarantee complete security of data transmission.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data where legally applicable
  • Opt out of marketing communications
  • To exercise these rights, you can contact us using the details below.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or policies of those websites. We encourage you to review their privacy policies when visiting them.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@dubaicarpentry.ae

Dubai Store: 4th St – Al Quoz – Al Quoz 1 – Dubai – United Arab Emirates

Ajman Location: Shabrat, Jurf Industrial 1, Northern Sector, Plot 0152, Building 152, Unit 11, Ajman, UAE